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Aug 2022
Perfect little place in a perfect area.
A really nice place with extra little quirky rooms. Perfect for our stay for a wedding. Really loved the place.
partner · Nov 2021
There is too much information to fit in this review so I have confined to bullet points: Complaints, based on facts which can all be evidenced with photographs; receipts; and audio files: - Room 4 was awful. Decoration and fittings in a very poor condition/ cleanliness / state of disrepair. We were moved to Room 5. Allot better but with cobwebs on bedside and main light shades. Lacked a curtain on upper window which allowed light to come in at unwanted times. Walls were paper thin as the music and noise from a party from the adjoining cottage could be heard in our room, as if it was in our room, to the extent that we couldn’t hear our TV over it and couldn’t sleep until after 2am! We complained but the hotel advised that they could not force them to turn the sound down but had asked to no avail. - At breakfast the milk was served in a dirty / stained jug, which looked like the remnants of gravy. A young and evidently inexperienced member of staff had filled the cafetière too full and as a result the hot coffee sprayed out when my wife depressed the filter mechanism. Luckily it did not scald her but stained her clothes and covered the table. We reported it and we’re move to another table. - After the calamity of things issues and the fact that we did not sleep, and my wife’s birthday weekend was spoilt as we were too tired to continue the next day, you would have thought that the Manager would at least be there to apologise the next morning and a good hotel would offer
partner · Jun 2021
It did not look like the photos. Breakfast, they brought out my hot food whilst I was still eating my cereal. You could tell the hot food had been sitting around a while, not freshly cooked. Room not worth the money, very expensive to drink, London prices £5 a pint of larger. Very disappointing.
partner · Sep 2020
Lovely quaint pub, good food and lovely staff. Issue with no hot water in the rooms in the evening and a dripping tap that kept us awake... but overall a nice weekend!
partner · Sep 2020
Our room was quiet, pleasant, and clean with a comfy bed and the high ceiling the standout feature. The room had many unique features including a TV from a by-gone era (that's the only critisism but we come to watch TV).
Crown Hill · Shaftesbury