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FR · solo_traveller · Oct 2026
DE · couple · Oct 2026
Toller Rückzugsort mit klasse Zimmer. Service war auch sehr hilfsbereit und höflich. Von der Lage sehr gut, man braucht aber meist ein TukTuk (was aber auch eine coole Erfahrung ist)
US · family_with_children · Oct 2026
Stay was great, but checking out process was terrible.
I liked the rooms the most, very well organized and large. I liked the balcony especially as they are large and shaded by the tall trees. I also liked the walkability within the compound though the compound wasn't as large as I would have liked.
Our checkout was a disaster due to the property's inconvenient policies and poor communication. When we departed at around 7:15 AM, the checkout desk was unattended because its operating hours are strictly 8:00 AM to 5:00 PM. However, a physical checkout is required. This created a major issue because the compound's restaurant does not accept credit cards or cash; all expenses must be charged to the room and paid in full at checkout. I mistakenly assumed that having my credit card on file would allow payment to be processed automatically in my absence. Instead, later that day while I was on a safari, I received a very accusatory phone call from the lodge owner demanding immediate payment via MPesa. I explained that I do not have an MPesa account and could only pay by credit card. She then sent a credit card payment link to a very slow, buggy website. Despite poor cellular reception in the game park and the stress of missing out on the safari experience, I eventually managed to get the charge authorized. I later texted the owner with constructive, friendly suggestions to help them avoid similar issues with future guests. I did not make any accusations, yet I never received a response.
DE · solo_traveller · Sep 2026
FR · solo_traveller · Sep 2026
Parfait
La chambre est incroyable, très spacieuse et confortable. Le petit déjeuner très bon, et tout le personnel est très gentil et attentionné.
Diani Beach Road · Diani Beach