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US · couple · Oct 2026
US · couple · Oct 2026
Nightmare in the Alley 2 blocks away
We were in Ouray, so that was a what we liked. The breakfast was actually very good, but would have gone elsewhere if it didn't come with our room at $45. The room did have a nice shower.
Our room was in a back alley 2 blocks away from the pools, full of very loud construction equipment and workers, that started at 8 am both Saturday and Sunday. Apparently the alley is also where the hotel sends smokers, and wash their golf carts and makes a muddy mess. The room smelled absolutely horrible and was full of flies probably from the smell. The carpet looked and smelled like it was from the Tropicana in Vegas in the 70's. There had obviously been a wet stinky dog before us because there was dog hair all over the floor that hadn't been vacuumed along with cherry stems throughout the room. The second day we found 2 fingernails in our sheets and they weren't ours! Gross! Everyone was blasting their TV's to drown out the construction workers. The pools have been more clean in the past, everything is just going down hill at Twin Peaks. When we let them know our concerns, their only solution was "don't book through booking.com, we reserve the bad rooms for those websites" as if having bad rooms is even an option???? Who does this??? It's still your Hotel and the staff that is supposed to clean them is still your staff. Will definitely NEVER stay there again!
US · couple · Oct 2026
The hot springs are great, the restaurant and bar staff are great. Front desk staff was not helpful and not friendly
We were put in the building across the street which is in need of repair and update That building should not be charging 250-300 plus per night
The building across the street needs major repair and updating
US · couple · Oct 2026
We will be back!
The layout of the facility is is very convenient, especially with the restaurant attached. We totally enjoyed the Hot Springs. Many to choose from including a cold plunge :-) And of course the setting in the mountain valley is idyllic. Great service, great value. Thank you!
We have no critiques. Everything was great.
US · couple · Oct 2026
We liked the hot springs and their towel presentation
They charged for use of robes
125 3rd Ave · Ouray