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family · May 2025
The staff made our stay amazing and the location can't be beat!
family · Apr 2025
VERY steep, narrow and twisting stairs to access the bedrooms. BE WARNED!!! Also bar refuses to take cash. Thats a big deal in my world. Very convenient location for a Winchester visit if these are not important issues.
Dec 2024
Poor Breakfast and Poor service - Avoid
went to check in and receptionist said I should have paid hotel.com direct and that i couldn’t pay hotel directly. Spoke to Hotel.con who were really good and they confirmed the booking was pay on arrival. The hotel receptionist didn’t seem to understand the booking/payment process. Breakfast was absolutely rubbish, possiblly the worst breakfast I have encountered in 42 years of travelling and I would say I have stayed at over 1,500 hotels. The cold buffet were packets of cereals , wet/soggy pain au chocolate and pathetic croissant, had to ask for milk, jam , butter etc. Ordered the Eggs Royale and one cold poached egg arrived on salmon on a cold toasted soggy bread. The hollandaise sauce came separately and was cold. I did complain to the hotel - however their response was “ Wow, I am really surprised to receive his feedback - we generally get excellent feedback about our breakfasts but I can see we missed the mark this morning with that Eggs Royale! I am so sorry for the issues you encountered and I have a meeting set for this afternoon with the kitchen team to discuss your feedback. I apologise about the small offering; Unfortunately, due to an exceptionally busier than expected week, our breakfast selection was smaller than usual which generally includes sliced meats, cheeses and yoghurts; all of which are currently out of stock”
Nov 2024
Highly recommend
We had a lovely stay at The Westgate, lovely big room, bed was super comfy and it’s in a great location for visiting Winchester and its shops, cathedral and lovely Christmas markets! Breakfast was excellent and staff were always helpful. Wonderful stay.
Nov 2024
We will be back!
2 Romsey Road · Winchester