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PE · extended_group · Oct 2026
Limpieza
BR · family_with_children · Oct 2026
Funcionarios excelentes, bom café da manhã, quarto muito bom. A água quente falhou em um dia, mas foi resolvido graças ao empenho dos funcionários
US · family_with_children · Oct 2026
IT · solo_traveller · Oct 2026
IT · solo_traveller · Oct 2026
Terrible Experience
The service was terrible. The water pressure was so low that it was impossible to take a shower, and the water was cold. It took the restaurant an hour and a half to serve us two toasts and a soup. The rooms were cold as well. All of this is understandable. We are not guests with unreasonable expectations, and we understand that even a "high-end" hotel can experience these kinds of issues. What I simply cannot accept, however, is that my girlfriend accidentally left a small bloodstain on the bedsheets overnight, only for the receptionist to approach me the following morning with a photo of the stain and a bill for the laundry. I have never experienced anything like this in my life.
Calle Chaparro, 170, · Cusco