Bailbrook House

208 reviews

• 1

  174yulyal

  Family · Aug 2026

  10/10

  Breakfast

  I only visited the hotel for breakfast. The breakfast was delicious, with a good selection of fresh, well-prepared food, and the service was friendly and attentive.

• H

  HonestGlynn

  BRISTOL, ENGLAND · Couples · Jul 2026

  2/10

  Highway robbery

  Absolutly shocking, I went there for a wedding reception I was totally shocked at the inflated prices of drinks. How could they do this to people on there special day. for example. A half pint of lemonade ( poured from a £1 bottle from a supermaket chain) £2.50 A bottle of 0% San Miguel (half pint) £5. Medium glass of rose wine £14. Thats 465% mark up on the 0% san Migual from a supermarket price. Just over 300% mark up on a glass of wine. discusting!!! you only need to make 55% make up to gain a profit. its highway robbery even dick turpin wore a mask. the bar staff on the evening were waisting more than pouring and so so slowly. I suggest not having your wedding reception at this place its exstreamly over priced god knows what they had to pay for the rooms and venue, something they dont need starting out in life as a married couple for sure. I was truely upset for them having the venue hotel impose such a high mark up on the beverages. the management ought to be ashamed. I for one will never go there again or even suggest the place. Shocking service and outrageous exorbitant prices.

• S

  SussexLady34

  HORSHAM, HORSHAM DISTRICT, WEST SUSSEX, ENGLAND · Friends getaway · Jul 2026

  2/10

  Terrible, just terrible

  A two-night all-round terrible experience. Before booking beware ... Most of the rooms and the breakfast are in a 'modern' block which has the look and feel of a soulless university dormitory. All the decor is very dated. The A/C may not work. Mine spewed bacteria around the room giving me respiratory issues for 6 weeks. There will be no maintenance after 5 pm or on the weekends even if the hotel is fully booked. Bizarrely I was shown an alternative room, with working A/C, but it was decided by the powers that be not to offer it to me after all. Management was not on site but seemingly making bad customer service decisions from afar. If you do decide to stay here, check your credit card statement carefully ... I got over-charged by nearly £300. It took them almost two months and endless phone calls to finally refund.

• E

  evewP7304SI

  Couples · Jul 2026

  10/10

  Wonderful

  Beautiful hotel well located on the outskirts of the city centre. Very friendly and welcoming staff, very good breakfast and lovely bar. Hotel was very peaceful.

• 1

  170jessica

  BOURNEMOUTH, BOURNEMOUTH, CHRISTCHURCH AND POOLE, DORSET, ENGLAND · Couples · Jul 2026

  6/10

  A solid 3 Star but no more than that

  We had a perfectly pleasant stay at Bailbrook, but do think it should be flagged that this is a really good 3 star hotel. The food is brilliant, the rooms are clean and comfortable, but the hotel is tired and lacks the finesse I would expect from a 4 star. The original building is beautiful but as a regular guest (I'm sure it would be different at a wedding for example) you don't really see it. The reception is in this building but everything else: the bar, restaurant, breakfast room, bedrooms...is in the 90s extension. The exterior shots sell this hotel, and a dream that is not reflected in the stay. In terms of decor, again, its a little soulless. The original building ought to be fantastic inspiration for the interior design and I expected there to be a strong Georgian Bath feel, but it was almost as if they've forgotten to decorate. What is there is basic hotel furniture, all perfectly serviceable, but not in keeping with the style - think faux leather tub chairs and veneer, rather than wingbacks and baroque pieces, the walls don't have any wallpapers or heritage colours on them...it was just all very stark. To be clear, everything was clean, functional, and again the food was delicious. But for a 4 start hotel, I did not feel enveloped in the luxury I would expect for the price, and would only stay here again if it was booked for me as a business trip. There are cheaper and lovelier places for pleasure.