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GB · NONE · Oct 2020
Took money despite cancellation within T&Cs
Booked directly with hotel, then coronavirus came along, cancelled within the terms and conditions so nothing owed, received confirmation of cancellation saying nothing owed - and they still took the money out of my account. Beware!
Feb 2020
Weekend trip
Did not stay long to enjoy all the amenities, but I think it was a good value for the price. Though I would not qualify this hotel as 5 stars as it lacks certain details to attentions of 5 star hotels.
AU · NONE · Dec 2019
Great location, good food, good extras
Rooms fine, large foyer with bar with a lovely attendant who happily dispenses snacks, coffee, tea and alcohol. Dining room crowded and completely inadequate for the number of guests at breakfast. The dining and seating areas have large couches, benches, chairs and tables BUT they are too low and incredibly uncomfortable. What we would call 10 minute chairs. But the breakfast itself is lovely. Went into the dining room for lunch where I has an amazing salmon and avocado salad with the room almost to myself. Fine damask table cloths with gleaming silver and flatware. Back to the dining room for dinner where I had a lovely stroganoff, Rob roast duck leg with vegetables and Geraldine grilled chops. When they turned up they looked brilliant there were 6 chops on a platter with roast vegetables. The chops looked really nice and she said they tasted great. We had a glass of wine each while Geraldine had water. We finished with ice cream. Fabulous meal also in a semi deserted dining room so it is only breakfast that the room is inadequate for. They have luggage storage and plenty of comfortable seating in the foyer for waiting.
family · Dec 2019
Very close to underground station and to the city centre. Very taste menu in hotel restaurant, good SPA.
RS · NONE · Nov 2019
Everything is perfect
The hotel is well located, between two metro stations (5-10 minutes walk), while in front of the hotel there is a bus stop. A five-minute walk is the square with a mall, fast food restaurants and a 24/7 market. Very nicely designed interior that gives a warm and welcoming atmosphere. The staff fit into such an atmosphere. The rooms are spacious, clean, tastefully decorated. The beds are comfortable and big (wife, 9 year old daughter and I slept comfortably on one double bed). Choice of tv channels solid (mostly russian), wifi excellent, heating more than enough. The spa is the most beautiful gem of this great hotel. The pool is large enough and the herbal sauna is our favorite. Breakfast is a great, wide selection of delicious food. The only complaint is the small number of places in the restaurant which creates occasional crowds and little waiting time. A wonderful experience, we can't wait for next November.
Prospekt Mira 14 building 2 · Moscow