Hilton Nottingham

178 reviews

• B

  Benjamin

  Oct 2025

  8/10

  Reception staff a little curt, also only one lift in action we had to carry our bags up to the third floor.

• J

  Jane

  Oct 2025

  6/10

  The walls and floor wasn’t very sound proof so we could hear our neighbours next door and above us

• M

  MISS

  Oct 2025

  10/10

  Everything about our stay was perfect. Steve the porter who helped us with our luggage was friendly, personable & kind. Check in staff were great, the free prosecco was a really nice touch. Our room was clean and comfortable and location was perfect.

• M

  Marie

  Oct 2025

  8/10

  Room was very clean Sorry but I didn’t take any photos

• L

  Lilly

  friends · Oct 2025

  4/10

  We booked the Hilton Nottingham because they had an accessible room, which I needed as a wheelchair user. Our check-in time was 3 p.m. We arrived at the hotel about 20 minutes early to see if we could check in sooner. As expected, the room wasn’t ready. We were told they would call housekeeping to get it prepared and to check back at 3 p.m. when it should be ready. 3 p.m. came and the room was still not ready. We were told to wait another 10 minutes while they called housekeeping again. After 10 minutes we checked back, but the room still wasn’t ready. We asked if there was another accessible room available and were told there wasn’t. We kept being told to check back every 10 minutes, which we did. After waiting a total of 40 minutes past 3 p.m., we went back to the desk and mentioned that as a disabled guest I have a right to an accessible room. As soon as this was raised, they checked the system again and suddenly found the room was ready. Because we had been waiting so long, they offered a 25% refund, which we accepted. I’m still waiting for the refund, and it’s now been over two weeks since our stay! To make matters worse, when we finally got into the room we found hairs on the wet room’s walls and floor! Disgusting!