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Isla Serena

9.7/1021 reviewsIsla Mujeres

Rooftop Pool with Stunning Garden View and Balcony Luxurious Amenities including Hot Tub, Solarium, and Free WiFi Family-Friendly Restaurant, Snack Bar, and Bar On-Site To experience luxury and comfort in Isla Mujeres, book your stay at Isla Serena today!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 11:30
  • Children welcome
  • Free parking

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Available rooms

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21 reviews

Guests liked

  • Amazing location
  • Clean and spacious rooms
  • Great food and beverages
  • Excellent views

Guests mentioned

  • Sewage smell from bathroom
  • No breakfast options

  • Marisa

    US · solo_traveller · Aug 2026

    3/10

    Never again. We were let down all the way around. No respect.

    Good bar, restaurant.

    #1 I had to pull teeth to Get the real location we were to stay at. We were driving our taxi man crazy because the location we were told didn’t even exist! We were promised a large room with living room, jacuzzi tub, kitchen but when we got there we had a bedroom and bathroom. We didn’t even have a sink other than in the bathroom. It was a complete disappointment but we were there for 3 days and made the decision to not even bother with these people more than we had to. I was too trusting and thought if I paid the price asked of me, I would get what was promised. I felt lucky to eventually be given the location where our tiny room was. On top of that they wouldn’t provide the code to open the door! The “manager” had to take the lock apart! To top all this, I was getting yelled at by the renter because I hadn’t been checking my emails! I was on vacation, I had no reason to answer to him, and I didn’t have constant internet access and I didn’t care! But as I was begging for a real address I was getting yelled at. It was surreal!!!

  • Natalie

    US · extended_group · Jul 2026

    10/10

  • Noe

    US · family_with_children · Jul 2026

    10/10

    Love the view of the ocean

    The ocean view

    All good

  • Patti

    ES · couple · Apr 2026

    6/10

  • Crystal

    CA · extended_group · Apr 2026

    9/10

    Great air bnb

    Big space with large bedrooms. Beds were comfy. Great views from all rooms. Large kitchen for cooking.

    Building is a bit further south. In unit laundry would be a nice added amenity.

Location

Payo Obispo · Isla Mujeres