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Otter Hotel

9.2/101113 reviewsBanff

Location and Convenience: Experience the beauty of Banff at Otter Hotel, just steps away from popular attractions like Banff Park Museum and The Whyte Museum of the Canadian Rockies. Comfortable Rooms: Relax in our well-appointed rooms featuring balconies, flat-screen TVs, air conditioning, and free toiletries, ensuring a comfortable stay. Multilingual Staff and Helpful Service: Our friendly staff, fluent in English and French, are available to assist with any requests and provide local area information to enhance your stay. Book your stay at Otter Hotel now to enjoy a memorable experience in Banff.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 16:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Free parking

This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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1113 reviews

Guests liked

  • Comfortable walk to town
  • Helpful staff
  • Great location
  • Nice hot pools

Guests mentioned

  • Noisy air conditioning
  • Dirty carpets
  • Value for money concerns

  • Liza

    AU · extended_group · Oct 2026

    9/10

  • Milenko

    HR · couple · Oct 2026

    10/10

    Clean, modern hotel with amazing views of the mountains

    Amazing hotel! The facilities were great and super clean. The room was modern and had a kitchen, which was great. Views of the mountains were stunning, we were genuinely sad to leave. Can’t wait for our next trip out there!

  • Mara

    PH · couple · Oct 2026

    10/10

  • Mark

    US · couple · Oct 2026

    10/10

    Great stay!

    Beautiful property. The hot baths are so cool. Beds are so comfy. Centrally located in Banff. Big shout out to Cade who helped us book our transportation and everything for Lakes Louise and Moraine! Massive help, patient, and excellent hospitality

  • Shirel

    US · couple · Oct 2026

    9/10

    Amazing pool and amazing view! The room was clean, and the service was great!

    The only complaint I have is that the bed and pillows weren’t comfortable.

Location

600 Banff Avenue · Banff