Sky Pavilion

13 reviews

• VT

  Verified traveler

  family · Apr 2019

  10/10

  We had a wonderful stay. From check in to check out everything was efficient, professional & very friendly. The staff were amazing & their service outstanding. Breakfast was delicious & served with a breath taking view!! After a long dusty day to be able to return to the Sky Pavillion for dinner was a welcomed delight. The food was great, service superb, so relaxing. Our room was immaculate with an incredible view. Thank you for an amazing welcome to Sri Lanka.

• VT

  Verified traveler

  Mar 2019

  2/10

  Not a luxury/boutique hotel - overpriced & unclean

  This hotel is not terrible but given the prices, it is underperforming. We had 2 nights booked here, and chose to leave after one, going to the cheaper but far far superior Earls Regency hotel. Despite my complaints the manager was not able to refund the one nights stay - not great customer service. I don't normally leave reviews, but thought travellers expecting a certain standard should heed this advice. Good stuff - staff friendly, but manager unable to offer refund. View is nice, but there are plenty of ways to get the same view at other locations in Kandy. Bad stuff - the high price for the standard of the accommodation (3* at best). Given the reviews we were expecting a pretty decent hotel by modern standards. Unfortunately our room did not live up to expectations - multiple stains on soft furnishings, sticking plaster with hair on the bedhead, broken tap, dead insects in the lights, breakfast was very average. We also complained that the tv (audio) did not work, the phone did not work, the aircon remote did not work, there were no hand towels in the room, there was no swimming pool, etc etc. Summary - not a terrible hotel, but much better options out there, suggest you think twice before booking

• JA

  Justine and Jeremiah

  Jan 2019

  10/10

  Top service and top hotel.

  Faultless hotel. Great location away from all the hustle and noise of Kandy. The level of service was really exceptional throughout. That's it.

• L

  Lucas

  Aug 2018

  10/10

  Gret view staff and food

  Amazig place, views, staff and food! Would defenetly stay here again

• K

  Ken

  Feb 2018

  8/10

  眺望最高で居心地のいいホテル。アルコールは置いていませんが持込・調達は可能！

  高所にあるため眺望は最高！部屋数も少ないため静かに快適にすごすことができた。ただレストラン・共有スペースと部屋が接しているため客層によっては騒がしくなると思われる。 ホテル内ではアルコールの提供をしていないが持ち込みは可能。我々は夕食時レストランにワインを持ち込み。またホテルに頼めばトゥクトゥク（有料）で調達もしてくれる。 ネット環境はあまりよくない。 朝食はとても美味しく、テラスで朝陽を浴びながら楽しめた。