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Guests liked
Business · Feb 2025
Emily Lebedeva
Absolutely enjoyed my stay in Viewpoint hotel Moscow. Great location in Balchuk near to Novokuznetskaia metro station, very helpful and nice staff, always ready to assist. I will definitely recommend my friend and colleagues to stay here. Thank you.
NONE · May 2022
The most disgusting attitude towards the guests
I recently found myself in a situation where there were 3 parties to a conflict (one of which was me) and everyone kind of misbehaved: - Me - because I wanted to sleep (at 1 am what else do you want), so inattentively read what I order (and now even resent, yes!) - Ostrovok.ru - because distinctly do not write what rates are non-refundable and do not make any warning before taking my money (and eventually refuse to return them, hiding that the rules of return sets the hotel) - And actually this hotel as vilely acted, refusing to settle me, change my booking (when booking through Ostrovok, as I found out already in the hotel, there is no option of night check-in) and demanded to pay again the room on the spot, hiding behind the fact that he had already suffered losses for the hour, while I booked, drove to the hotel (what losses for that hour the hotel has suffered so nobody has explained me). What can I say about the hotel itself: - Relatively close to the subway, - The room is stuffy and the bed is very uncomfortable, so it is impossible to get a good night's sleep. - The bar is very uncomfortable, the floor is big and the bed was tilted back down in the morning and the dining room was big and uncomfortable. - But most of all I would like to mention the most disgusting attitude towards the guests I have had in the last 5 years. Before that, the hotel in a small Asian village held the first place. Thank the hotel that at least they didn't crap in my suitcase while I was trying to sleep.
AT · NONE · Dec 2021
Not worth to go there
The rooms are okay, but the breakfast is an imposition. Loveless, tasteless and tiny portion. There was a problem with the payment. The request to get a feedback from the manager was not followed up. Poor customer orientation
Nov 2021
2й раз точно не посещу данный отель
"+": Теплый пол в ванной комнате; Чистота "-": - Неудобное спальное место (очень жесткий матрас и ужасные подушки); -Слышимость; - Посредственный завтрак по меню (блюда на завтрак выбираются при заселении). Порции блюд ооочень маленькие. Было невкусно. На мой взгляд, завтрак не стоит своих денег.
Aug 2021
Great Location. Simple hotel. Would recommend.
Sadovnicheskaya Naberezhnaya 7 · Moscow